Junior Accountant AP/HD NGO English

Job ID GPSD-0611452 Job type Full-time Regular Work country Poland Position type Professional Work city Krakow Posted 10-Oct-2013 Travel No travel Job area Finance & Accounting (non consulting) Business group Global Process Services Delivery Job category Finance Business unit F&ASolns&Del Job role Fin & Admin Business Associate Job role skillset General Commissionable/Sales-Incentive jobs only No

Job description

An F&A Help Desk Associate coordinates daily workload, processes timely and accurately routine administrative Help Desk transactions and all related tasks given by more experienced professionals and/or management. They ensure the delivery of a high quality product. In essence the tasks are: daily handling and resolution of query tickets raised by client employees as well as by the external parties (e.g. suppliers), handling Level 1 tickets and procurement tickets, effective communication with clients and co-workers ensure that tickets are resolved or re-addressed promptly, ensure high level of customer service professionalism.

Required Bachelor's Degree At least 6 months experience in MS Excel skills At least 6 months experience in Customer service English: Fluent

IBM is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.