Functional application support for Xentis / Fachlicher Anwendungsbetreuer fr Xentis Job

• Company

  BNY Mellon

• Location

  Germany-Hessen

• Remuneration

  Competitive

• Position Type

  Permanent

• Employment type

  Full time

• Updated

  17-Nov-2013

• eFC Ref no

  1296444

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Functional application support for Xentis / Fachlicher Anwendungsbetreuer fr Xentis (Job Number: 1213110)

BNY Mellon is a global investments company dedicated to helping its clients manage and service their financial assets throughout the investment lifecycle. Whether providing financial services for institutions, corporations or individual investors, BNY Mellon delivers informed investment management and investment services in 35 countries and more than 100 markets. BNY Mellon can act as a single point of contact for clients looking to create, trade, hold, manage, service, distribute or restructure investments. Additional information is available at www.bnymellon.com .

BNY Mellon Asset Servicing is dedicated to dynamically supporting our clients' investments and safeguarding their assets, keeping them working around the clock and across the world. It's part of our commitment to being a true partner for our clients' investment success. We specialize in operational solutions and capabilities for today's market-enhancing the management and administration of investments with services that process, monitor and measure investment data from around the world. By leveraging BNY Mellon's global footprint and deep expertise, we deliver insight-driven solutions for every phase of investing.

Description

This newly created role for a Subject Matter Expert (SME) involves assisting in the effective and efficient delivery of the support function to ensure the on-going provision of a proactive, professional and business focused Application Services to the business in line with relevant standards.

Your Responsibilities

• As a part of the Operations business area, take ownership of functional issues (especially regarding the back-office-system Xentis) reported by the business until resolution using a defined incident management process and a designated incident management system
• Co-ordination of testing, ensuring Functional, Regression &UAT has been completed and sign-offs received prior to implementing any system changes
• Maintain contacts with system vendors and with technical support as part of the vendor management process
• Be an Application Expert providing functional consultancy and guidance to business on applications supported, especially the back-office-system Xentis
• Work as a link between Operations and Project teams, work with project managers during project planning phase to agree deliverables, resources and timeframes and work with project teams to develop business requirements documents and review Functional Designs as required

Qualifications

Your qualifications

• Successfully completed apprenticeship or studies of (business) economics or any other course of university studies; alternatively, similar commercial apprenticeship with knowledge of the banking business, ideally fund administration and asset servicing
• Sound functional knowledge of Valuations, Accounts and other Fund Administration Functions
• Prior experience with specifics of Fund Administration, Depot-banking and Asset Management in Germany
• Prior experience documenting procedures, creating Business Requirement Documents, Planning and Coordinating User Acceptance Testing and implementing new systems/processes.
• In-depth functional knowledge of Xentis and other FA platforms
• Proficiency in using MS Excel, Project, Word, Visio, Outlook, Lotus Notes and other relevant office systems
• Proactive and focused attitude to work and an ability to constantly meet project deadlines/milestones
• Excellent individual, teamwork, interpersonal, oral and written communication skills
• Strong leadership skills, dependability, flexibility and reliability
• Excellent analytical, organisational and time management skills
• Problem Solving Logical and structured approach to problem solving
• Pronounced customer focus
• Good command of both German and English

Primary Location: Frankfurt, Hessen, DE
Internal Jobcode: 50051
Job: Asset Servicing
Organization: Global Client Service Delivery-HR06406

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