Posted Position Title Service Training Leader (m/f)

Job Number	1860207
Business	GE Energy Management
Business Segment	Energy Management
About Us	GE looks for innovation everywhere. For 130 years, GE has been at the forefront of innovation, but finding solutions to the world's biggest problems has never been more important than right now. Join us today and become an essential part of the solution! Not just imagining. Doing. GE works. Looking for a challenge where your experience is valued? Come see what you can achieve as a leader with GE Contractual Services!
Career Level	Experienced
Function	Services
Function Segment	Field Services
Location(s) Where Opening Is Available	Germany
City	Berlin
Postal Code	12277
Relocation Expenses	No
Role Summary/Purpose	GE is an equal opportunity employer, offering a great work environment, challenging career opportunities, professional training and competitive compensation.
Essential Responsibilities	Utilize instructional design principles to create and update a broad curriculum of courses for teaching technical and business skills to customers and GE field service personnel. Leverage a four tier system of courses from introductory to expert level instruction through online, webinar, classroom and laboratory instruction. Lead the Energy Management Service training review board, working with operational business leaders globally to define training requirements and schedule specific training courses to meet those needs. Coordinate a global matrix team of full-time and part-time training leaders and trainers to implement the scheduled training courses. Develop and execute training programs for basic technical and business skills such as: Employee Health & Safety (EHS), engineering drawings, application programming, power system engineering, customer communication, and field service reporting. Develop and execute training programs for specific equipment, such as: Variable speed drives, motors, generators, switchgear, breakers, transformers and protective devices. Develop and execute training programs for electrical systems provided in various industries, such as: Marine and offshore, metals, material handling, and pulp & paper. Coordinate with New Product Introduction (NPI) teams to develop and execute training programs for new products, technologies and services which are created by the business. Provide training to a global audience, which is predominately fluent in English, but does require the use of other major languages. Increase the use of technology to enhance courses and lower instruction cost, including: Web based instruction and laboratory upgrades. Improve the effectiveness of training programs to shorten learning curves for new hires and increase training sales to customers. Manage the training department budget to provide required content development and course instruction, while not exceeding spending limits.
Qualifications/Requirements	Bachelor’s degree in engineering from an accredited college or university or a bachelor’s degree related to education. Minimum of 5 years of experience in relevant industry (electrical equipment, plant engineering, etc.) with change management and operational experience Minimum of 5 years of leadership experience with adult education, instructional design and implementation of major training & development programs. Ability and willingness to travel domestically and internationally, as required Fluency in English
Desired Characteristics	Strong student advocate Ability to work effectively cross-functionally and at all levels of the organization to maximize results for the business Demonstrated ability to motivate, energize & manage local and remote teams Strategic capability for overall curriculum development with strong tactical focus to fulfill annual programs Ability to establish priorities & initiate problem solving techniques and strong issue resolution Ability to effectively influence global customers & internal stakeholders, building robust relationships based on trust and confidence Strong communication and organization skills Execution driven and result oriented Familiar with intercultural management and communication