SAN Administrator - 3rd level support - English language

Job ID ITD-0378466 Job type Full-time Regular Work country Czech Republic Position type Professional Work city Brno Posted 01-Nov-2013 Travel No travel Job area Operations (all other) Business group SO Delivery Job category Technical Services Business unit ServSysOps Job role Systems Administrator Job role skillset SAN Administration Commissionable/Sales-Incentive jobs only No

Job description

IBM Delivery Center Brno is providing services to customers across all Europe. The 3rd level support Storage Engineer provides technical support and leadership in complex mission critical infrastructure environments. He ensures that the services under his responsibilities are delivered according to Service Level Agreements. Storage Engineer ensures that components in SAN/NAS Environments are implemented, maintained, optimized and used effectively. He ensures compliance with IBM internal technology standards and solutions. Responsibilities: Maintains and monitors SAN&NAS devices Plans, schedules and performs proactive maintenance, including hardware and software upgrades and patch installation Performs Storage system tuning including monitoring, troubleshooting and optimizing performance Proactively oversees resolution of storage service disruptions and implementation of preventative measures Analyzes and solves complex problems of network (operating) system hardware and software components Analyzes impact of SAN&NAS network systems and components for the technical infrastructure and communicates the results with the responsible technical specialists in order to reach the appropriate and effective use of the various technologies Requirements: 2 years experience in managing one or more types of IBM Storage Systems : SVC, DS8000, XIV,DS4000, Storwize V7000, ESS 2 years experience in managing large SAN Fabrics based on Brocade (preferably), Cisco or McData switches 2 years experience in managing one or more types of IBM nSeries / NetApp : Appliance / Gateway At least 2 years Infrastructure experinece Very good understanding of HA, D/R, performance, availability, scalability of SANs and Storage Systems General knowledge of NAS filers Working knowledge of D/R (snapshots, snapmirror, snapvault), performance, availability, scalability of NAS Systems Exceptional communication skills both verbal and written English Analytical problem solving and root cause analysis experience Service oriented mindset and ability to work in a fast changing environment Capacity planning Preferred skills: Experience with other vendors Storage Systems Brocade BCFP ITIL SNIA SCSP Experience with other vendors NAS storage products Mentor (Abilities to create documentations, WINs and guide/handbooks, educating newcomers, etc) Basic architecture abilities Ability to design NAS environment, as one possible solutions, based on customer requirements. Ability to identify current systems which are suitable for migration/transformation into NAS environment and design its infrastructure. What we offer: Work in a motivating multicultural environment gaining exposure to many areas of the business across the IBM worldwide Possibility to learn and grow to the position of IT Architect and/or all other areas (Project or people management) Unlimited availability of the E-learning self study facility, free language classes & the IT Lab. Certificates (Netapp, Brocade, Cisco…)

Required High School Diploma/GED At least 2 years experience in Storage At least 1 year experience in Networking and operating systems knowledge English: Intermediate

Preferred Bachelor's Degree At least 3 years experience in Storage At least 1 year experience in SAN knowledge English : Fluent

Additional information We would like to kindly ask you, for smoother processing of your application, to state in "Additional remarks" field earliest possible date you can join IBM Delivery Centre CE Brno site. Please be aware we work in 24/7 shift environment (including nights, weekends and holidays).

IBM is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.