Country Sales Manager,Central Eastern Europe

Job details

• Job Number: 28934407
• Budapest, Budapest, Hungary
• Posted: Oct. 11, 2013
• Weekly Hours: 40.00

Job Summary

Country Sales Manager, Central Eastern Europe Location: Budapest, Hungary Job Summary: To lead and manage Apple’s business across Central Eastern Europe including all routes to market (Retail, Commercial, Education and Telecom) taking into account the breadth of the Apple product line. To continue to build and strengthen the Apple team with the clear goal of significantly growing the business within two years. The region includes Hungary, Czech Republic, Slovakia, Baltics, Adriatics, Bulgaria and Romania.

Key Qualifications

• The ideal candidate will have substantive channel management experience, including channel development skills, and have the ability to interact at senior levels across all verticals including retail, commercial and telecom. This should include an excellent reputation and extensive contacts within the retail, commercial and/or wireless environment.
• The ideal candidate must be an astute business person who has the intellectual capability to explore new opportunities in the market.
• It is critical that this individual must also be a strong leader who has the ability to motivate a small, but highly talented team to develop.
• Fluent English is essential, other regional languages are welcomed.

Description

Key Responsibilities: Reports to Senior Director, Eastern Europe (based in London, UK) Refine and develop the current business plan for the region and gain agreement for the rolling strategy, investments and growth goals; Build the best team and ensure alignment of the Central Eastern Europe team to European best sales practices. Continually review the Partner Strategy and be prepared to evolve the partner set in order to maximize the business in the territory; Influence the business T&Cs, ensure that partners are targeted and motivated to execute Apple strategies in the territory; Agree and achieve partner targets; Regular review of partner plans with Account Execs to ensure that named partners and accounts fully understand and are bought into Apple technology and solutions; Implement pan-European channel programs as relevant. This will involve understanding, supporting and delivering the program goals and objectives; Leverage pan-European Technical Consultants and Business Development Execs as appropriate in both pre- and post sales situations; Ensure the teams achieve and exceed their goals through setting up best practice standards and aligning with corporate objectives; Work with local and central training resources to ensure adequate product and program knowledge within the distribution partners; Ensure adoption and full use of European Management tools. Resolution of any local customer service issues; Communicate, collaborate and influence the support team in London and the operation team in Cork on all logistics questions for the territory; Key Relationships Senior Sales Director, Eastern Europe Business Development Managers, Eastern Europe Teams – own and virtual Business and Distribution partners Telecom carriers Regional Finance team and Sales Operations EMEIA HQ Marketing teams including Product Marketing, PR, Market Analysis, Developer Relations, iTunes, Channel Teams, Apple Online Store and Marcom EMEIA HQ LoB teams including Telecom Central Team, Channel Sales & Development, and also Sales Planing & Support AppleCare (post-sales support) Key Performance Indicators The achievement of quarterly and annual targets (own, teams and channel); The quality and accuracy of sales forecasting on an on-going basis; The success of managing, developing and evolving the Business Partner strategy in line with the needs of the business; The quality of management reporting, relationship building and leveraging of resources across the Apple matrix; Ability to develop and improve a strong and efficient team in the region; The effective deployment of segment/product programs and resources; The maintenance of cost control within the European and local framework.

Education

Degree level, MBA preferred.

Additional Requirements

As the company expects to grow significantly over the next few years, it is important that this individual has the motivation and ability to scale with the business, and potentially move up within the group. This person should on the one hand be able to create a vision of where Apple should go within the verticals and how to expand the market share, but at the same time, have the focus on execution that is important to success in all channel arenas. This individual must be a good presenter at all levels. He/ she must have a team-oriented approach to driving business and ideally be familiar with working for an international company in a matrix type environment. On a personal level, the ideal candidate must have “organisational agility” – i.e. be able to influence effectively across a fluid and matrix environment. He or she must also be comfortable operating with ambiguity and outside traditional boundaries. A positive, flexible and dynamic attitude are also extremely important. He or she will be a strong manager with the proven ability to lead and innovate. Attributes In terms of the leadership attributes required by the role, they include the following: Focus and simplify. Solving problems requires both stripping out what is not essential and identifying what is. Focusing and simplifying takes relentless, undivided attention and a desire to get to the heart of the matter. Approach problems flexibly. This begins with the recognition that we do things differently at Apple. As a result, the best solution isn’t always the one that seems the easiest or most direct. Tackling challenges successfully here requires a willingness to adapt and modify your approach – without compromising on the outcome. Demonstrate integrity: Apple doesn’t cut corners – in products or in business. Demonstrating integrity means driving quality, honesty, and accountability in all that we do and actively modeling high standards in matters great or small. Drive what matters is not just about selecting the right tasks on which to focus from among the multiple things competing for your attention, it’s about ensuring the others similarly zero in on what’s critical and let go of what isn’t. Cut through ambiguity. Things at Apple aren’t always clear. Cutting through ambiguity is about finding the right path and not being deterred by haziness or uncertainty. It’s also about blazing a path, rather than waiting on others or deferring responsibility. Foster trust. This comes from delivering on your expertise, doing what you say you’ll do, and quickly acknowledging mistakes. It’s letting other grow through their own experience and providing honest, productive feedback along the way. The role is based in Budapest, Hungary. This role profiles gives guidance to the main tasks and responsibilities of the role. It is not exhaustive and is subject to change.