Mainframe - Computer Operator - 1st level support - French and English language

Job ID ITD-0464434 Job type Full-time Complementary Work country Czech Republic Position type Professional Work city Brno Posted 04-Oct-2013 Travel No travel Job area IT & Telecommunications (non consulting) Business group Integrated Technology Delivery Job category Technical Services Business unit ServSysOps Job role Computer Operator Job role skillset Mainframe Console Operations Commissionable/Sales-Incentive jobs only No

Job description

Mainframe - Computer operator - 1st level Computer operators oversee the running of computer systems, ensuring that the machines are running and physically secured and free of any bugs. Tasks may include managing the backup systems, cycling tapes or other media, filling and maintaining printers. Overall the operator fills in as a lower level system administrator or operations analyst. Most operations departments will work 24x7. The Computer Operator's duties are as follows: Monitor IBM Mainframe (current experience is benefit) Support Priority 1-4 Ticket Management Document issues and resolution Communicate with customers of all levels Ability to troubleshoot Follow process and guidelines Must be able to work nights Requirements: French language required (level 3 out of 5) IT overview (level 3 out of 5) where 5 is an admin This is a long-term contract within a solid organization!

Required High School Diploma/GED At least 1 year experience in IT overview Basic knowledge in Mainframe (zSeries) English: Intermediate French: Intermediate

Preferred English : Fluent

Additional information We would like to kindly ask you, for smoother processing of your application, to state in "Additional remarks" field earliest possible date you can join IBM Delivery Centre CE Brno site. Please be aware we work in 24/7 shift environment (including nights, weekends and holidays).

IBM is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.