Thursday, 14 November 2013

SAN Administrator - 2nd level support - English language


Hot job, which is either high priority or requires unique or specialized skills.

Job IDSO_DEL-0584352Job typeFull-time Regular
Work countryCzech RepublicPosition typeProfessional
Work cityBrnoPosted14-Nov-2013
TravelNo travelJob areaIT & Telecommunications (non consulting)
Business groupSO DeliveryJob categoryTechnical Services
Business unitServSysOpsJob roleSystems Administrator


Job role skillsetSAN Administration
Commissionable/Sales-Incentive jobs onlyNo



Job description
Position description

As a 2nd level support Storage Administrator (with NAS experience) you will have a great opportunity to maintain, support and troubleshoot these high-end devices in cooperation with the platform or application teams such as a Wintel, Unix, Linux, SAP, Oracle, SQL, DB2, etc. You will coordinate hardware and perform software installation and its maintenance and upgrades. One of the key tasks is to keep the environment documentation accurate and up-to-date to enable fast and smooth team performance and to comply with the security and operational standards and procedures.

Production support

5x8 hours (Monday – Friday) central shifts with flexible office hours (based on service level agreements), eventual on-call duty support for critical issues with high impact to the infrastructure.

Responsibilities

Maintains and monitors SAN&NAS devices
Plans, schedules and performs proactive maintenance, including hardware and software upgrades and patch installation
Performs Storage system tuning including monitoring, troubleshooting and optimizing performance
Proactively oversees resolution of storage service disruptions and implementation of preventative measures
Analyzes and solves complex problems of network (operating) system hardware and software components
Analyzes impact of SAN&NAS network systems and components for the technical infrastructure and communicates the results with the responsible technical specialists in order to reach the appropriate and effective use of the various technologies
Ensures regular reporting to management regarding performance and service levels of network systems, in order to inform responsible management about major deviations and/or corrective actions
Participates in projects with other IT departments and/or external vendors

Requirements

Experience in managing one or more types of IBM Storage Systems : SVC, DS8000, XIV,DS4000, Storwize V7000, ESS
Experience in managing large SAN Fabrics based on Brocade (preferably), Cisco or McData switches
Understanding of HA, D/R, performance, availability, scalability of SANs and Storage Systems
Experience in managing one or more types of IBM nSeries / NetApp : Appliance / Gateway
Good communication skills - both verbal and written in English
Analytical problem solving and root cause analysis experience
Service oriented mindset and ability to work in a fast changing environment

Preferred skills

Experience with other vendors Storage Systems
Brocade BCFP
UNIX/Linux certification
ITIL
SNIA SCSP

What we offer

Work in a motivating multicultural environment gaining exposure to many areas of the business across the IBM worldwide
Possibility to learn and grow to the position of IT Architect and/or all other areas (Project or people management)
Unlimited availability of the E-learning self study facility, free language classes & the IT Lab.
Certificates (Netapp, Brocade, Cisco…)
Required
  • Bachelor's Degree
  • At least 2 years experience in SAN Administration
  • English: Intermediate
Preferred
  • Master's Degree
  • English : Fluent
Additional information
We would like to kindly ask you, for smoother processing of your application, to state in 'Additional remarks' field earliest possible date you can join IBM Delivery Centre CE Brno site. Please be aware we work in 24/7 shift environment (including nights, weekends and holidays).

 
IBM is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.





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