Business Program Manager - 2nd level support - English language

Job ID SO_DEL-0619064 Job type Full-time Regular Work country Czech Republic Position type Professional Work city Brno Posted 13-Nov-2013 Travel No travel Job area Operations (all other) Business group SO Delivery Job category Enterprise Operations Business unit CrsCompMgmt Job role Business Programs Manager Job role skillset General Commissionable/Sales-Incentive jobs only No

Job description

Job Description Global Services Excellence Financial Management Primary Responsibility - Finance Coordination • Lead the development of Fall Plan staff and investment budgets for Global Services Excellence organization • Prepare Fall Plan review materials for presentation to the Senior VP of SO Delivery • Negotiate annual organization funding level with GTS finance • Develop and integrate budgets and plans for all Vice Presidents reporting to the GM of Services Excellence • Work with GTS finance on all budget adjustments and coordinate all Inter-company Agreement transfers • Coordinate monthly staff and investment budget review and present status to the GM of Services Excellence Primary Responsibility – RFS Transformation EMEA • Work as Global Services Excellence RFS focal point for EMEA SOD RFS team. • Support the SOD RFS transformation initiatives in EMEA including:  Consolidate EMEA RFS performance metrics  Provide RFS data, RFS performance metrics and RFS programs status collected by Global RFS team to EMEA SO Delivery RFS team.  Work with the EMEA SOD RFS Team and the IMTs to understand and correct performance inhibitors and validate data about EMEA RFS Performance and RFS Programs collected by Global RFS team  Support key initiatives including  client adoption of the PgMP tool,  deployment of PgMP catalog services to SO account,  identification of DC in PgMP RFS records  RFS process simplification,  and RFS other programs and initiatives  Provide PgMP RFS reports and data analytics  Ensure alignment and interlock of global RFS Management System and EMEA SOD RFS Management System Secondary Responsibility • Participate as primary financial representative of Services Excellence in finance transformation efforts related to Services Excellence initiatives. • Collaborate with the staff of the GTS CFO to drive standards and that will provide accurate revenue and cost reporting for the SO Request for Service (RFS) business • Support the development of standard definition and trusted sources of data for RFS signings (TCV) • Represent Services Excellence where expertise in financial management is required.

Required High School Diploma/GED At least 1 year experience in Financial specialist At least 1 year experience in Business Manager English: Fluent

Preferred Bachelor's Degree At least 2 years experience in Financial specialist At least 2 years experience in Business Manager

Additional information We would like to kindly ask you, for smoother processing of your application, to state in "Additional remarks" field earliest possible date you can join IBM Delivery Centre CE Brno site. Please be aware we work in 24/7 shift environment (including nights, weekends and holidays).

IBM is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.