Wednesday, 15 January 2014

Cashiers for Foreign Exchange Services at Copenhagen Airport Job

Date: Jan 14, 2014
Location: Copenhagen, DENMARK, DK
Cashiers for Foreign Exchange Services at Copenhagen Airport-1211670

Description
As a global leader in financial services, American Express has built its reputation on continual innovation and forward-thinking. And since we’re committed to becoming the world’s most respected service brand, we continually strive to deliver the best possible service to our customers all around the world.
At American Express we recognise that our most valuable asset is our people. After all, it’s our people who deliver an excellent service to our customers all around the world, and it’s our people who therefore drive our ambition to become the world’s most respected service brand.

Responsibilities:

*
Balance Own Till Quickly And Without Mistakes

*
Be Present At The Assigned Counter Position At All Times When On Duty To Serve Customers

*
Keep The Till Ordered At All The Times

*
Apply All The Banking Regulations

*
Comply At All The Times With Company Policies On Audit, Counterfeit Notes And Anti-Money Laundering Legislation

*
Offer Effective, Efficient And Courteous Service To Customers At All The Times. To This The Incumbent Must Keep At All Times The Standards Of Uniformity

*
Deliver Team Spirit

*
Communicate With Customers And Colleagues With Speed, Accuracy And Tact

*
Channel Suggestions And Opinions To Management

*
Be Responsible For The Organization Of The Inner Counter And Comply With American Express Fes Quality Standards

*
Participate On Co.’S Initiatives: Fes News, R&R Program, Etc.

*
Any Other Assigned By Management When Required

Qualifications

* A Good Understanding Of The Express Change System
* Thorough Knowledge Of Fes Market, Products And Services
* Be Aware Of Market Competitive Activity
* Language: Scandinavian/English
* Understanding Of The Central Bank Regulations, Company Policy On Audit, Security, Cashiering Procedures And Anti-Money Laundering Legislation
* Mathematically Oriented
* Be Flexible In The Working Environment
* Display A “Will Try” Attitude
* Contributive With Ideas And Efforts To Improve Processes
* Able To Work As A Part Of A Team And Operating Under Pressure
* Take Initiative To Present Management Customer Service Issues

Desirables:

* Other Languages, preferably one of the scandinavian
* Computer Literate, Preferably Windows/ Microsoft Office

Job: Operations
Primary Location: Denmark-Denmark-Copenhagen
Schedule: Full-time

Job Segments: Banking, Bank, Credit, Cashier, R&D, Finance, Hospitality, Research

No comments:

Post a Comment