TSM Administrator - 2nd level support - English language

Job ID SO_DEL-0598330 Job type Full-time Regular Work country Czech Republic Position type Professional Work city Brno Posted 25-Oct-2013 Travel No travel Job area IT & Telecommunications (non consulting) Business group SO Delivery Job category Technical Services Business unit ServSysOps Job role Systems Administrator Job role skillset Distributed Backup Recovery Commissionable/Sales-Incentive jobs only No

Job description

TSM Administrator - 2nd level support - English language Job description As a TSM administrator you will have a great opportunity to maintain, support and troubleshoot these enterprise backup environments in cooperation with the platform or application teams such as a Wintel, UNIX, Linux, SAP, Oracle, SQL, DB2, Groupware, etc. You will coordinate hardware and perform software installation and its maintenance and upgrades. One of the key tasks is to keep the environment documentation accurate and up-to-date to enable fast and smooth team performance and to comply with the security and operational standards and procedures. Production support: - 5x8 (Monday – Friday) central shifts with flexible office hours (based on service level agreements). Eventual on-call duty support for critical issues with high impact to the infrastructure Incident, problem and change management in place to document the issues and changes in the infrastructure Responsibilities: - Maintains and monitors TSM servers and virtual or physical enterprise IBM automated tape libraries. - Plans, schedules and performs proactive maintenance, including hardware and software upgrades and patch installation on Windows and UNIX platforms. - Performs backup environment system tuning including monitoring, troubleshooting and optimizing performance. - Performs daily routine maintenance, i.e. review Tivoli Storage Manager (TSM) daily activity log, perform TSM database maintenance, perform TSM storage pool maintenance, and on-site and off-site tape management. - Assists in determining workload balancing if necessary. - Proactively oversees resolution of backup/recovery service disruptions and implementation of preventative measures. - Analyzes and solves complex problems of network (operating) system, hardware and software components. - Researches, tests, implements and provides recommendations to IT management for the cost effective implementation and utilization of systems to manage and support back-end and user’s systems and software, software distribution and control, systems management, storage and server systems and software. - Designs, tests and implements measures, systems and software to protect, backup, restore and store business data for short and long-term retention periods. - Advises application developers, technical specialists, management and users about network (operating) systems, components and peripheral devices, based on trends, developments, experiences and company/industry best practices. - Ensures regular reporting to management regarding performance and service levels of TSM systems, in order to inform responsible management about major deviations and/or corrective actions. - Provides guidance and direction to lower-level System Administrators. - Maintains close relations with local management staff to ensure the local business processes are continuously and adequately being supported and developed by IT. - Participates in projects with other IT departments and/or external vendors. Performs continuous research and audits to ensure continuous and high levels of performance, security and availability of network and operating systems and peripheral devices. - Remains up-to-date with the latest network computer systems, operating systems, innovations and industry best practices. Requirements: - UNIX and Windows administrators skills - basic knowledge needed - Backup and Recovery strategies - At least 1 year experience in Tivoli - Storage Manager - At least 6 months experience in UNIX - English: Intermediate Preferred skills: - University Degree - French language knowledge Work location: - IBM Delivery Center CE Brno, Technicka 21, with eventual home office support. - Available Lenovo laptop and on-duty mobile phone for business calls. - Multicultural environment in Brno Technology park

Required High School Diploma/GED At least 1 year experience in experience in Tivoli Storage Manager English: Intermediate

Preferred Bachelor's Degree At least 2 years experience in experience in Tivoli Storage Manager English : Fluent

Additional information We would like to kindly ask you, for smoother processing of your application, to state in "Additional remarks" field earliest possible date you can join IBM Delivery Centre CE Brno site.

IBM is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.